At Brookbanks, we recognise the importance of standards of service and of customer care. Our experience and contacts enable us to advise clients on all aspects of buying and selling, 7 days a week.
Our negotiators are trained to understand the whole buying and selling process and have a comprehensive knowledge of the market and of our register.
Great communication from your Estate Agent is critical if you are to enjoy your move.
Our policy is to employ good communicators who are fully committed to customer care and on your side throughout the entire moving process.
So that you can put a name to the face, here is an overview of the key staff at Brookbanks who work together as a team to help you move.
Dominic Williams FNAEA MARLA - Director
Dominic has been an estate agent in the Swanley area for the last 26 years having previously been the director of another local agent up until january 2001, when he acquired Brookbanks. He has a wealth of experience in all aspects of the property market and is a fellow of the national association of estate agents.
Dominic says, ' We offer sellers and landlords a fantastic marketing package, proven to find buyers and tenants both quickly and at the best prices. We are the only local agent to feature our own TV channel where video of our properties can be viewed 24 hours a day 7 days a week. In addition to this, we are computer linked to nearly 800 like minded agents across the UK, sharing quality buyers on a daily basis which enables us to provide our clients with an enhanced selling experience.'
Colin Whitebread - Lettings Manager
Colin, a committed & enthusiastic professional, runs our residential lettings and property management department and has been in the residential lettings business for 15 years. This enthusiasm and his communication skills have contributed towards building his reputation for delivering an outstanding service to both landlords and tenants alike. Having started his career in residential sales, this gives him the ability to understand the market in greater detail.
Colin says, 'I am proud to have built the Brookbanks letting department into the number one local agent and very much look forward to showing landlords and tenants the quality of our service.'
Richard Holland - Sales Manager
Richard has been an estate agent for over 30 years and has a natural ability at bringing together buyers and sellers of all types of residential property. When providing sellers with our free valuation service, he knows precisely who will want to view the property from our list of quality buyers.
Richard says, 'It's unbelievable what we can offer clients when it comes to powerful marketing and this enables us to achive maximum prices for their properties.'
Jenny Searle - Lettings administrator
Jenny has worked for Brookbanks for the last 20 years and is our lettings and property management administrator. She deals with everything form tenancy extensions & renewals to serving of notices, arranging inspections etc. Having lived locally for many years and has a wealth of customer services, sales & lettings experience.
Becky Townsend - Senior Sales & Lettings Negotiator
Becky is an experienced estate agent. She works hard for our clients finding the right buyers and tenants for their properties.
Becky says - 'Having previously worked for a corporate estate agent, I am staggered at how much more flexible an independent agent can be. This flexibility allows us to provide a much more bespoke service, tailored to our clients requirements, which leads to a more effective and harmonious moving experience.'
Emma Tolhurst - Lettings Administrator