The Team

Meet Our Team

Gary Steadman Director

Gary has been an estate agent in Swanley for the last 20 years. He has a wealth of experience in all aspects of the property market. Gary says, ' We offer sellers and landlords a fantastic marketing package, proven to find buyers and tenants both quickly and at the best prices. We are the longest established independent estate agent in swanley. Comprehensive marketing allows our properties to be viewed 24 hours a day 7 days a week. In addition to this, we are computer linked to nearly 800 like minded agents across the UK, sharing quality buyers on a daily basis which enables us to provide our clients with an enhanced selling experience.'

Richard Holland Branch Manager

Richard has been an estate agent for over 30 years and has a natural ability at bringing together buyers and sellers of all types of residential property. When providing sellers with our free valuation service, he knows precisely who will want to view the property from our list of quality buyers. Richard says, 'It's unbelievable what we can offer clients when it comes to powerful marketing and this enables us to achive maximum prices for their properties.'

Raya Raynova Sales & Lettings Negotiator

Raya works hard for our clients finding the right buyers and tenants for their properties. Raya says - 'Having previously worked for a corporate estate agent, I am staggered at how much more flexible an independent agent can be. This flexibility allows us to provide a much more bespoke service, tailored to our clients requirements, which leads to a more effective and harmonious moving experience.'

Sam Higgott Lettings administrator

Sam is our administrator dealing with a comprehensive selection of daily paperwork.

Lyn Evans Lettings Negotiator & Administrator

Lyn lives locally and provides our Landlords and Tenants with all of the support needed to let successfully and in a stress free manner.

Karen Menter Sales Progression / Administration

Karen lives locally and has been an estate agent in Swanley since 1993 . She provides our clients with a high quality personal service.

FREE Instant Online Valuation

Valuation Type

Sales Valuation Lettings Valuation

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Valuing Your Home...

Lower Valuation

Online Valuation

Upper Valuation

The data provided here is based on local property price changes as provided by Land Registry and do not take into consideration improvements made to the property or current local market trends. These are not to be relied on for property sale. We strongly recommend you to book a valuation with your local property expert for a professional valuation of your property.

Lower Valuation

Online Valuation

Upper Valuation

Your valuation of ### is based on the current housing price trends of the ### area.

The value has ### by ### since it was last sold on ### for ###.

No sale information is available on this property, so the valuation is based on the nearby sales of similar properties.

Property	Sale Price	Date

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Please select multiple date and time slots for your valuation appointment. You can always amend the time of the valuation after booking. If dates and times are not available please continue one our agent will contact you soon to arrange a suitable time for you.

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Terms and Conditions

These are the terms and conditions on which we supply our online property e-valuation tool to you. Please read these terms carefully before you submit details of a property to us as doing so will form a contract between us based strictly on these terms and conditions. All use of our e-valuation tool is strictly subject to these terms and conditions.

By accepting these terms and conditions you understand that you will be contacted to discuss the online valuation provided.

These terms tell you who we are, how we will provide our property e-valuation tool to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think there is a mistake in these terms, please contact us to discuss.

1. Information about us and how to contact us

Who we are.

Please refer to the privacy policy on our website.

2. Our property e-valuation tool

What is our property e-valuation tool? Our property e-valuation tool provides you with an estimate valuation of the property based on the details of the property you provide. Our property e-valuation tool uses these details and compares them to publicly available data relating to property characteristics and sales in your area to provide you with an estimate value for that property.

When we will provide our services. We will begin providing you with our services, being the property valuation using our property e-valuation tool, when you submit the details of a property to our property e-valuation tool via our website, provide your contact details and accept these terms and conditions by ticking the “I agree to the Terms & Conditions” box. After submitting these details, our property e-valuation tool should provide you with a property valuation based on the details you entered. At this point we will have finished providing you with our services and the contract will be ended.

Free service for consumers. We only supply our property e-valuation tool for your private use or by an agent as part of the services it delivers to you. As you are a consumer, our property e-valuation tool is currently provided on a free to use basis and no payment is due from you.

Making sure the details you provide are accurate. Our property e-valuation tool is providing you with a valuation based on the information you have given us about a property including property address, number of bedrooms etc. You are responsible for ensuring this information is correct, accurate and up to date.

What will happen if you do not provide the required information. We need certain information about the property so we can supply our property e-valuation tool to you, for example, the type of property address, number of bedrooms etc. If you do not provide all of this required information to our property e-valuation tool or if you provide incomplete or incorrect information, the valuation may be unavailable and/or inaccurate. We will not be responsible for either the failure to supply our property e-valuation tool or the inaccuracy of the valuation if this is caused by you not giving us the information needed for our property e-valuation tool to provide you with an estimate.

Our property e-valuation tool is a guide only. By making available our property e-valuation tool to you, we are not providing you with estate agency services. Please be aware the valuations provided by our property e-valuation tool are estimates and not formal valuations of the property. The valuation is based on publicly available information which may be inaccurate and/or incomplete. The estimates may also be based on assumptions and typical factors or trends in certain areas and/or in relation to certain types of property. The valuation is intended to be of general interest and provide you with a useful guide to the likely value of a property and this valuation should be supplemented by you with additional research, professional advice and a market appraisal. We are not supplying you with advice or recommendations. If you are thinking about selling your property, please arrange for a formal valuation of your property by following the link provided to book a market appraisal with an estate agent. If you click this link, you agree to us storing, processing and sharing your personal data (including your name and email address) with our affiliated professionals to facilitate the provision of such market appraisal. We shall not be liable for any losses suffered as a result of relying on valuations provided by our property e-valuation tool.

Changes to our property e-valuation tool. We may change our property e-valuation tool:

(a) to reflect changes in relevant laws and regulatory requirements; and
(b) to implement minor technical adjustments and improvements, for example to address a security threat.

These changes may mean our property e-valuation tool is temporarily unavailable.

Non-availability of our property e-valuation tool. Our property e-valuation tool is provided on an “as is” and “as available” basis and may be unavailable for use by you for the following reasons:

(a) to deal with technical problems or make minor technical changes; or
(b) to update our property e-valuation tool to reflect changes in relevant laws and regulatory requirements; or
(c) if our property e-valuation tool is interrupted or delayed by an event outside our control.

Where we can, we will endeavour to let you know if any of these events occur via an error message when using our property e-valuation tool. As we do not gather your contact details before you use our property e-valuation tool, we will not be able to contact you in advance to tell you we will be suspending supply of our property e-valuation tool.

Please note we are not responsible for delays outside our control. We will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event outside our control.

We do not guarantee our property e-valuation tool will be secure or free from bugs or viruses. You are responsible for configuring your device and platform to use our property e-valuation tool and to maintain cyber security. You should use your own virus protection software.

How to tell us about problems. If you have any questions, suggestions, feedback or complaints about our property e-valuation tool, please contact us.

We only provide our services in the UK. Our website is solely for the promotion of our estate agency and related services in the UK. Unfortunately, we do not provide services outside of the UK and our property e-valuation tool is only for use in relation to UK properties.

Ownership of our property e-valuation tool. We are the licensees of all intellectual property rights in and relating to our property e-valuation tool. Such rights intellectual property rights are reserved in their entirety and you are not granted any right or entitlement to such intellectual property rights.

How we may use the information you provide. We will use the information you provide to us:

(a) to supply our property e-valuation tool to you; and
(b) to give you information about our estate agencies services we provide (but you may stop receiving this at any time by contacting us).

We do not collect and/or retain the information about the property you submit to our property e-valuation tool. However, the information, data and property details you submit to our property e-valuation tool will be considered non-confidential and non-proprietary.

How we may use your personal information. We will only use your personal information in accordance with our privacy policy. We will only give your personal information to third parties where the law either requires or allows us to do so.

3. Your rights as a consumer

For most online services you have a legal right under Consumer Contracts Regulations 2013 to change your mind about entering into the contract within 14 days of ordering the services.

However, as our property e-valuation tool provides you with the requested valuation for a property almost immediately after you submit the property details and agree to these terms and conditions, the contract between us for the provision to you of our services ends almost immediately after it has been entered into. This means there is not time for you to exercise your rights to cancel this contract.

Nevertheless, we are under a legal duty to supply services in conformity with these terms and conditions and nothing in these terms will affect your legal rights.

We may not make our property e-valuation tool available to you in the future if you breach this agreement our or our website’s terms of use.

4. Our responsibility for loss or damage suffered by you

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer which is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage which is not foreseeable. Loss or damage is foreseeable if either it is obvious it will happen or if, at the time the contract was made, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to our property e-valuation tool including the right to receive services which are as described and match information we provided to you about our property e-valuation tool and supplied with reasonable skill and care.

We are not liable for business losses. We only supply our property e-valuation tool for domestic and private use. If you use our property e-valuation tool for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity or indirect or consequential loss.

5. Other important terms

(a) Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
(b) If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides any of them are unlawful, the remaining paragraphs will remain in full force and effect.
(c) Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean you do not have to do those things and it will not prevent us taking steps against you at a later date.
(d) Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of our property e-valuation tool in the English courts. If you live in Scotland you can bring legal proceedings in respect of our property e-valuation tool in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of our property e-valuation tool in either the Northern Irish or the English courts.
(e) The Property Ombudsman’s alternative dispute resolution service. Alternative dispute resolution is a process where an independent body, such as The Property Ombudsman considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact The Property Ombudsman. You can submit a complaint to The Property Ombudsman via their website at www.tpos.co.uk. The Property Ombudsman will not charge you for making a complaint and if you are not satisfied with the outcome you can still bring legal proceedings. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

What Our Customers Say

We can't thank Richard & Becky enough! Right from the very start they were welcoming and friendly. From the initial viewing with Richard, to the completion with Becky, nothing was too much effort for them. They were always there with a call or email to update us every step of the way. We would highly recommend them!

Wendy Seers

First and foremost, I want to say a huge thank you to Richard, Becky and Luke for helping us through this ever so stressful moving period. If it wasn't for the professionalism and determination of the Brookbanks sales team, then I think I would have exploded several times throughout this journey. Therefore, I highly recommend the Brookbanks team as they have done an excellent job in easing the whole moving process. It's been a pleasure, thank you!!

Eileen Lewis

If it wasn't for Becky & Richard from Brooksbanks, I would have lost my mind - and our first dream home. Although we dealt with difficult solicitors, Richard and Becky guided us through the entire process, directed us how to get the most from stubborn lawyers and what and when to chase up. They were so friendly, supportive and professional. I honestly cannot thank them enough for helping us get to the position where we were able to pick up the keys to our house! An absolute please to deal with, I highly recommend Brookbanks. You can rest assured you are in expert hands. Wish we could add an extra star! Thank you Becky and Richard!

Dylan Coetzee

I received an amazing service from Colin & Emma, they helped in every way they could.

Adam Clarke

As a team Richard and Becky were the dream team. A very personal service and not made to feel like a number. Nothing was ever to much! Pre sale Richard was very flexible and accommodating of viewings. We had some delays due to the buyers solicitor but none of which was in our control. They did their upmost to get my sale through as quickly as possible. The post sale service was flawless from Becky, she was a pleasure and I had full confidence, clear communication and she managed the expectation. Every call, every email was followed up on both sides. She really did go above and beyond.

Kelly

I would like to thank Richard for finding my daughter her first flat and to Becky for all her help during the stressful process of buying a property. She replies to every email, calls and chases where needed without being pushy. 100% professional and would definitely use again and recommend.

Joanna Hornsby

I would like to thank all the Team at Brookbanks but in particular Becky and Richard. They both worked really hard to ensure the sale of my house during such difficult times. I was always kept updated and fully informed of each stage of the sale of the house. It was never going to be easy but in my experience they were both always helpful, informative chatty and happy. Even when things became stresssful they managed this with professionalism and efficiency. Thank you both very much. I would recommend Brookbanks to anyone who is thinking of selling in the area. 100%

Jackie Newman

Brookbanks are very professional, helpful and have a wealth of knowledge i would definitely use again and reccomend to anyone

Craig Ford

I cannot praise Brookbanks in general and Richard in particular for such an amazing service. Estate Agents often carry a bad reputation but my experience of dealing with Richard has been completely positive. He has gone above and beyond the call of duty to support the sale of my property, I much prefer to deal with an independent agency that has such thorough knowledge of the local area and builds up relationships with its clients. This is the second time I have used Brookbanks and I would not consider using anyone else.

Ruth Young